About
Our mission
HC Water & Drainage Management Ltd, provides quality drainage, technical and management services to our customers. We will strive to implement a long-term relationship with our clients, based on safety, quality, timely service, and an anticipation of their needs. To help fulfil this mission, we will treat all employees fairly and involve them in the quality improvement process to insure responsiveness and cost-effective work execution.
Our vision
“To achieve long term longevity and controlled growth by providing superior drainage services to our clients resulting in lasting client relationships and business expansion through recommendation.”
Our mission is to bring the best projects to you
HC Water & Drainage Management work with many principal contractors, developers, and house builders in the commercial, residential & highways sectors. We pride ourselves on the high standards, quality control & tireless work ethos of every member of our team.
HC Drainage is a fresh and dynamic drainage company with a proactive approach to projects. We pride ourselves on delivering high quality projects which exceed our clients’ expectations, all whilst working to the strictest standards of health and safety.
We pride ourselves on listening to our clients. We work tirelessly to meet project requirements and to deliver what we said we would, on time and to budget. There is Director level involvement on all projects, no matter how big or small, and we continuously promote open, honest, and effective communications to ensure our projects run smoothly with no surprises! Part of what makes HC Drainage different is our approach to customer feedback, we listen to our clients, we embrace their feedback, and ensure it shapes our future. We always ask questions and challenge the norm to ensure we can improve our service, delivering projects we can all be proud of. We pride ourselves on delivering works not only to the expectations on quality and programme certainty, but to ensure we give our clients best value.
Our Visions
We employ some of the industry’s best people and task our managers with inspiring and developing the next generation of employees.
01 - Process: Book A Service
Tells what service we can provide you with or tell us during our first visit so we can get it right the first time
02 - Process: We Arrive
We listen to your needs and concerns then provide you with a plumbing quote with no time wasting or confusion.
03 - Process: 100% Satisfaction
We understand that happy customers are the bedrock of any successful business. So we want to make sure you 100% satisfied.
We have a dedicated team of professionals
Our innovative and detail-oriented approach towards customer satisfaction, quality services and competitive rates set us apart from our competitors.